How to return an item

If you need to return an item to us, please contact us first at [email protected] to obtain a reference and authorisation.

During the current lockdown, delivery services including Royal Mail do not have access to our Eastbourne premises - we are situated in a shopping centre which is currently closed to the public and for deliveries. Please do NOT send returns to the shop address as we will not receive them!

Please send all returns to:

Aurelie & Rose
Top Road
East Sussex
TN33 9EY

quoting your order number and please obtain proof of posting. We cannot accept any liability for items which do not arrive if you do not follow these steps.

Thank you for your co-operation.